What is new on your website?
We are excited about bringing more flexibility and content to our customers with our updated site. You'll find a featured video on the Home page as well as an entire page devoted to new videos as we produce them. We've made it easier to locate the product you're looking for, and we've revamped the Home page to include direct links to our products and information. We've listened to the feedback of our customers on the way our previous site worked, and we've kept the features that provide you a personalized website experience.. These include a favorites area, an accurate shipping total added to your order, and a more intuitive way to locate products. And we have live chat, Facebook, and two Twitter pages (one general account and one Digital Forensics account) so we can keep you up-to-date and you can get in touch with us quickly when you need us.
What should I do if I need help on your site?
There are several ways to get in touch with someone who can help you. First, there is the live chat button at the top of the page. If our operator is not available, please leave a message so we can contact you. Second, you can write to us or e-mail us with your questions or requests. Our snail mail address is 4019 Executive Park Blvd, SE, Southport, NC 28461 while our e-mail address is tritech@teitechusa.com. If you prefer to call us, our numbers are (USA) 800.438.7884 or (GLOBAL) 910.457.6600. Our FAX number is 910.457.0094. Lastly, we are on Facebook and Titter and welcome contact at those points, also.